Delivery Policy

Please be advised that the official business days in the from Saturday to Thursday (10:00 AM – 06:00 PM).

Delivery takes place inside Amman only in the first phase of our launch.

Our first mission is to offer you the best online shopping experience, so we have made it easier for you to make your shipment easier because your convenience is our priority. mainly delivers your orders through the company's own fleet, or other delivery companies may be used at peak times to ensure the timely shipping of your order.


The delivery method at is the same day delivery or within a maximum period of 3 working days inside Amman with the option for you to choose the most convenient time for your delivery on any day at any time during the day or week (during the official working days and hours of provided that the period does not exceed 7 days from the date of your order confirmation in case of cash on delivery.


Orders should be requested at least four hours ahead of time for same-day delivery, bearing in mind the cut-off time of 06:00 PM. Some goods may need more time for processing, with delivery taking a day or several days, depending on the nature of the item(s).


In the case of urgent orders, please contact our customer service and we will do our best to help you.



Free Delivery provides free delivery service for all orders inside Amman.



Important Delivery Information

-       We will contact you after completing your purchase to coordinate the process of delivery and time.

-       A signature is required upon receipt of the shipment.

-       We will deliver the order to the registered address and the order will not be delivered to any person other than the applicant under any circumstances unless this is mentioned in the order.

-       If there is no one at the registered address to receive your order, please contact our customer service to agree another delivery time. Note that if you are not present at the agreed time for delivery twice, the order will be canceled without prior notice.

- ensures the safety of your order from theft and damage the moment it leaves the store and until the moment of delivery. is not responsible for the product after signing the receipt document.

- is not responsible for any delays that arise due to the fee’s payment procedures by the applicant.



If you want to cancel or refund your order, please head our Refund & return policy page, and follow the steps.